Eurofins Scientific RecruitmentAugust 2020.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
Important Vacancy details:
- Post Name: Associate Product Support Specialist
- Education :BSC/MSC/BC/MCA/MS
- Location:Bengaluru, Karnataka, India
- Salary : NA
Job Description: We have requirement for the post of Associate Product Support Specialist in Eurofins Scientific !
1) Develop expertise on in-house applications.
2) Responsible to drive all technical and functional issues towards closure
3) L2 support – diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support
4) Creation of ticket and tracking through lifecycle
5) Co-ordinate with L3 support for application bug/ enhancement requirement.
6) Support L3 team during implementation.
This role involves 24*5 rotational shifts supporting internal customers (within the organization) and On-Call support.
Strong communication and interpersonal skills, with an ability to communicate effectively and professionally.
Ability to produce clear written material.
Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.
Customer focused and goal orientated with keen attention to detail.
Strong sense of ownership and ability to follow tasks through to completion
Selection Process: The selection will be on the basis of Interview.
How to Apply : Click here for full details and Apply Online